Broadstairs College - Exclusive Butler Academy - Meet the Team
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Exclusive Butler Academy - Meet the Team

Our Exclusive Butler Academy is a partnership between Broadstairs College and the Exclusive Butler School. Learning from highly experienced Butler trainers, you will gain the most desirable skills needed to work in high-end hospitality. Find out more about the experts you will be learning from below.

John Pettman (Exclusive Butler School Founder)

John Pettman, the founder of Exclusive Butler School, started his career at Buckingham Palace followed by the British Embassy in Paris. John has worked at many prestigious households and has managed multiple properties and staff worldwide for high profile families.  John is passionate about providing the best training to our future Butlers and is excited about the Exclusive Butler Academy in partnership with Broadstairs College providing students with the best start in the hospitality industry.

Mark Moynan (Company Butler)

Mark Moynan, Cert. Ed. started his career in the service industry over 25 years ago. His vocation has seen him progress from hotels to serving Royalty, as well as teaching.  Mark was the programme leader at Broadstairs College, providing Butlers to Royalty and Embassies around the world.  Working for The Royal Household for many years, Mark is now the Company Butler for Exclusive Household Staff working in the private homes of ultra-high net worth individuals, Royal families, and Heads of State.


Andrew Fishpool (Butler Trainer)

Andrew Fishpool started his career working for the British Ambassador in Paris looking after the Ambassador and his family, as well as hundreds of VIP guests. Andrew then returned to the UK to work as a Butler to the American Deputy Minister in London, running his private home for over two years. Since then, Andrew has worked for Brocket Hall, Ashridge Management College, BMW, and a private household in Hertfordshire, as well as looking after VIPs at major sporting and private events across the UK.

Lyndon Miller (Butler Trainer)

Lyndon began his career working at high-profile events in London, he also had the good fortune to work for the Royal Household serving esteemed guests at State Banquets in both Windsor Castle and Buckingham Palace. In addition, Lyndon also possesses nearly a decade’s worth of experience in the corporate field at one of the most prominent global banks. His most recent position was working for a seasoned politician, not only as a Butler, but also as a cook and chauffeur. All in all, Lyndon, with his burning enthusiasm to teach, is excellently placed to deliver world-class training, with his vast breadth of knowledge a valued asset to the Butler School.

David Herlihy (Butler Trainer)

David is an experienced Travelling Butler who has spent the past 30 years working for an HNW family in Los Angeles responsible for all aspects of the family’s travel, ad-hoc and seasonal. David is also experienced within the aviation industry, both the private and commercial sectors, and has worked overseas in Africa, the Far East, Middle East, and Europe. The past couple of years David has been specifically working as a Butler Trainer on private yachts, Royal Palaces/Embassies, private households, as well as private aviation.

Steven Harwood-Brown (Mixology and Barista trainer)

Steven Harwood-Brown has years of experience in the hospitality industry having worked in management roles in upmarket cocktail bars, restaurants and hotels.  Steven has acquired extensive knowledge and skill in cocktail making and is passionate about passing on those attributes.  Steven’s passion extends to coffee and the whole process behind it.  Steven’s barista training will provide a complete understanding of coffee and what it takes to pour perfection.  Steven is truly passionate about his craft and always teaches in an enthusiastic, friendly and approachable manner. 

Ronja Thielmann

Ronja grew up in the small town of Rendsburg in northern Germany, close to two well-known yacht building shipyards and the Kiel Canal. This led to her involvement in yachting and shipyards, building a career in yachting and hospitality ever since. During her career Ronja has worked as operational chief stewardess both at sea and in the shipyard, attending to a variety of high-profile guests including UK and other Royal families. More recently Ronja worked as Butler at The Savoy Hotel. Her experience and expertise span from shipyard refits, to housekeeping, valet service, silver service and butler service to name a few. Ronja's passion lies in providing the best service possible for guests and clients, and she has always enjoyed sharing the knowledge she gained over the years, passing on information, sharing experiences, and seeing junior crew learn and grow.